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Success Stories

Rachel O.

We bought our first home 10 years ago with Mike and when it was time to sell and buy a bigger home, we had no doubt we would be working with Mike again. He is honest, efficient, and very patient. Our kids were very excited to be apart of the home buying process and Mike was great with them! He went above a beyond to help us find the right house for our family and we are so grateful!!

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We have been working with Mike and his team for just about 2 years now, and without question could not be more pleased at the professionalism with everyone at Slusser Realty, and the incredible work that they do. They are always available and willing to take the extra step to make sure that their clients and tenants are taken care of. Whether you are looking to buy or sell a property, have a rehab done, or have your portfolio managed, Slusser Realty is who you want. First class outfit who makes real Estate easy, and fun

Mari P.

Michael was so wonderful to work with. He was patient with us as we looked at many properties trying to figure out exactly what we wanted. He lead us to our perfect home and I couldn't be more grateful. He also sold our other home and we were able to close on both with a week of each other. Since then he found our newly married and expecting daughter and a perfect first home. Wouldn't use anyone else!

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Mike and his team are a pleasure to work with. Up front and honest. I've worked with Mike and his group multiple times and I can't tell you how happy I am. If you're in the market for either buying or selling a home this is your guy!

Mark F.

We enjoy working with the Slusser team They have a great group of professionals and a wonderful attitude toward their business and clients.

Adam H.

We could not be happier with our choice to work with Slusser Realty group. Michael and his team are top notch. They kept us informed and answered and addressed all of our concerns and questions along the way. I am so glad that they were there to guide us though the process. We love our new house. Thank you all for a great experience. Highly recommended!!!!!!

Paulette P.

The professional team at Slusser Realty work tirelessly day and night to make sure your Real Estate needs are met. Communication is the key to a smooth transaction, the Slusser team by far exceeds expectations.

Jeanna B.

Very knowledgeable team of professionals that don’t quit until the customer is satisfied. Dedicated to all clients. One of the best in Rochester, NY

Corrinne B.

100% recommend! Everyone is caring, professional and realistic! The Slusser team is great!

Sylvan C.

Working with Slusser Property Management as a vendor providing Mold Assessments, Slusser Property Management been very easy to communicate and work with as a vendor. They really take the extra step for their clients.

Tony P.

After interviewing several realtors, we chose Michael to sell our home. Interaction with Michael was like interacting with a long-time friend that you trust implicitly. Michael and his team did a great job of focusing on the best aspects of the home and the videography was phenomenal. While other realtors wanted to list the home for 20% less than Michael's suggestion, Michael was spot on with his market assessment and we sold in the exact range Michael said we would.

Christopher N.

It has been great working with the Slusser Team. They are professional and response to needs and request. Great company with Great people!

Randy S.

I have referred other Real Estate Investors to Mike for his Property Management Services. Mike and his Team are Professional, efficient and trustworthy. Keep up the great work!

Holly W.

Extremely friendly and knowledge. Highly recommend. An absolute pleasure to work with.

Carolyn B.

Great friendly and loving people always welcome feeling.

Jen S.

Buying a home is a huge deal for anyone involved. I was extremely nervous and did not know the first thing about the process. He showed me property I never would have found online. He was knowledgable about all areas we looked at which were quite a few. Michael was my godsend. He could sense exactly how I was feeling about the whole ordeal. He told me to relax and everything would fall into place. He couldn't have said it better. His dedication and compassion for not only me but my entire family was impeccable. If I were to ever buy a home again he is the only person I would call. I highly recommend The Slusser Team! Thank you for making our dreams come true!

Jessica M.

I would highly recommend The Slusser Team to anyone looking to purchase or sell their home! Mike drove all the way from Rochester to Buffalo at least a dozen times with no complaints to help us find the perfect home. He set us up with reliable people along the way as well including our lawyer and our mortgage broker. The day we decided that we wanted our house Mike stayed late night in Buffalo with us to write up the contract so that no one could steal it from under our feet. Talk about dedication. We knew what we wanted and when things got a little shaky he never let us settle for less. If you want someone who will go the extra mile and who truly knows what they are doing go with this team!

Sandra B.

Mike and his associate went above and beyond to help me sell my house in the city of Rochester this past summer! My husband and I were impressed with the work that he did and with the promotion he provided, including all of the open house events he held. I will never hesitate to recommend Mike to anyone who needs an excellent realtor!

Jason M.

Mike is one of the best most professional agents I've ever had the pleasure to work with. He helped me and my family not only find a beautiful new home but went above and beyond to sell our old one. If your thinking about buying or selling look no further these guys are rock stars

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This is the 4th house our family has purchased with Michael. He is extremely professional and does a great job of finding homes that we would be interested in a quick and efficient manner. He also is prompt when putting in offers, negotiating, assisting with financing and closing. Wouldn't work with anyone else!

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We have purchased several houses with Mike. Very knowledgeable, and prompt. He knows the market, and the trends. He’s a absolutely fantastic guy to work with, and we’ll absolutely continue to consult with him on real estate projects in the future.

Tony

After interviewing several realtors, we chose Michael to sell our home. Interaction with Michael was like interacting with a long-time friend that you trust implicitly. Michael and his team did a great job of focusing on the best aspects of the home and the videography was phenomenal. While other realtors wanted to list the home for 20% less than Michael's suggestion, Michael was spot on with his market assessment and we sold in the exact range Michael said we would.

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I could not be more pleased with Mike and his team and their involvement in this process. It was as seamless as one could expect, and any issue that arose, Mike was able to pick up and handle on our behalf. He had a team of professionals at his disposal that took care of any issues, soup to nuts, as we moved through the home buying process. Even during periods that I would consider a bit on the stressful side, Mike handled it with professionalism and was expeditious in getting some finer points handled. He kept folks on schedule, and followed up on any and all open issues in a timely manner. He had recommendations for everything, and went so far as to personally offer to handle putting up our fence, worse case scenario, if we could not get a company to do it. He listens to what the client is looking for, and is willing to go out of his way to make it happen. He is honest and straightforward, available and reliable, and that goes a long way when dealing with some of the issues that can arise during this process. All in all, great team, and would recommend him hands down all the way.

David

I can’t say enough great things about Michael Slusser and his team. I have been looking for specific properties in the victor area for some time. I was having a hard time trying to find a realtor that was knowledgeable and had the years of experience needed for the job. Upon calling Michael, he immediately had multiple listings in the areas that I was inquiring about. On time to all the showings and extremely professional. I have already passed his name on to all my family members and friends. If you are looking for a great personable realtor down to earth and willing to go the extra mile look no further. Thank you so much!!

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From listing to sale, Mike was there to guide me through the entire process. He was able to research information and answer all my questions. I recommend speaking with Mike if you are looking to buy or sell a property in the future.

Cassi

Michael Slusser assisted my family and I with finding a lakehouse in the Finger Lakes region this Summer. He worked closely with us to find exactly what we wanted. Michael responded to communications very quickly, was able to set up showings that accommodated our schedules and sometimes at the last minute at our request. When we did find our home he helped us get a fair price and set up the closing very quickly. He is certainly a professional and we would use him as an agent again in the future.

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I couldn't be happier with my experience buying a home. Michael worked hard to find me the home I was looking for and kept a bunch of money in my pocket. I have and will continue recommending him to any one I know thinking of purchasing a home. Michael is an awesome agent and most importantly to me He's a good person.

Jennifer

Buying a home is a huge deal for anyone involved. I was extremely nervous and did not know the first thing about the process. He showed me property I never would have found online. He was knowledgeable about all areas we looked at which were quite a few. Michael was my godsend. He could sense exactly how I was feeling about the whole ordeal. He told me to relax and everything would fall into place. He couldn't have said it better. His dedication and compassion for not only me but my entire family was impeccable. If I were to ever buy a home again he is the only person I would call. I highly recommend The Slusser Team! Thank you for making our dreams come true!

James

Mike conducted himself in a very professional manner. He successfully guided us through the sale & purchase process despite numerous "speed bumps" along the way. I would highly recommend him to anyone interested in buying or selling a property!

Jessica

Working with Mike honestly made this scary process of first time home buying easy! He drove from Rochester to Buffalo a dozen times to help us find the perfect place. He dedicated so much time and energy to us without any complaints. When things got a little rocky between negotiations he didn't let us settle for anything less than we wanted. He was there to guide us and to be the constant reminder on why were there in the first place. I will never buy another house without Mike and highly recommend him to anyone looking for a reliable, considerate and genuinely FUN realtor.

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Michael made our buying experience fun because not only did he go above and beyond but remained focused with his "can do" attitude the entire way through the process!!

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I put Michael thru some challenging searches and closings while, in my experience, receiving good advice. We began looking for a home with a requirement of a 3 or 4 car garage and 2 bathrooms. We never thought it would be hard to find. FAILING to close on our first contract, Mike hung in there with us and found use the perfect home.

Heather

It has been a pleasure working with Michael. He has helped in finding properties for purchase, investments, rentals and placing tenants. He is extremely responsive and understand the urgency and committment in real estate. We will continue to do business with Michael and his team.

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Michael is a very dedicated and motivated individual. He would not give up in negotiations with the seller. He also has followed through after the sale providing a helping hand for whatever was needed.

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Micheal was great! He was right there to answer any questions that I had. He started as my rental property manager then my realtor when it was time to sell. He had so many resourses, all I had to do was pick up the phone and he would put me in contact with contractors, attorneys, lenders, you name it. Once I decided to put my house on the market, he listed just right and in two days it sold for my full asking price. No matter how many questions and phone calls I never had to wait for an answer. I will continue to use Micheal and I have refered him to all my friends and family.

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Wonderful experience, Michael was helpful and supportive through the whole process. My wife and I felt like we had a great advocate during the buying process.

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Michael was always patient and upbeat. He did a great job marketing our house and offered constructive suggestions to help us sell. He also helped us to find our new home. My husband is a contractor, so we were willing to look at houses that not many other people would be interested in due to remodeling challenges. Michael jumped right in with us to go into the "great unknown" of some very odd properties, until we finally found the perfect house with his help.

Eric

Mike has a great attitude and understands the search process well. He always went the extra mile and worked great with the other realtors. We had started a search and he allowed us to find properties and schedule viewings as soon as possible.

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Michael and his team went above and beyond - after a year of looking for a lake house and hundreds of miles he found us what we were looking for - he was with us every step of the way - from the inspections to follow up with documents needed for the closing. Not once did he bat an eyelash because we wanted to see a home 60 miles away from where we live. He was there to give us input when we needed it and has been my rock throughout my process - I am not sure what I would have done without him - if you are looking for a realtor/team to work with I highly suggest the Slusser Team...they will not disappoint :-)

Sandra

Mike Slusser went WAY above and beyond my expectations as the real estate agent presenting my house! He held numerous open house events, promoted it with stunning photography and an excellent write-up on numerous web sites, and created an excellent printed sheet of potential buyer information. I found Mike via the recommendation of a friend whose house he represented, and she had given him a glowing recommendation. Now I can see why! Mike is a Superman of real estate! His associate Kelly is also a great representative: they both met with me at the beginning to assess the house and give me suggestions, and I will always promote both of them to anyone needing a top-notch agent!

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Mike was great through the whole process of buying my house. Always responding within minutes of me asking questions, sending emails, texting or calling. I told him what kind of house I was looking fire and where, and within just a couple weeks found the perfect one!

Susan

Mike is a great guy--very personable and not at all pushy or impatient. One of the things we most liked about him was his attention to us and our wants and needs. If his cell phone rang while he was with us, he would just check it and call back after he was done with us. He did not pick up each call and ignore us like we were just "there". Mike is always cheerful and treated us like we were his only client. He was responsible for finding us a new home in a different county, and we were so pleased with him that we are having him help us sell some of our properties.

Liz

One word to describe Mike, EXCELLENT. Two years prior to Mike, I went through half a dozen of realtors. I never felt that they understood what I needed or workedg for my best interest. Then I was referred to Mike. Not only did Mike have my best interest, but he is a joy to be around. He made looking for a house a pleasure. Not kidding. I was amazed how much he knows about the ins and outs of reality and so much more. Anything I asked, he knew the answer, and anything I needed, he is there. When my husband and I bought our house, Mike negotiated 20K less than asking price. We love our home. It is because of Mike that it all came together. To this day, he is still there for me whenever I have a question. Thanks, Mike!!!

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This was my 1st home purchase and Mike was great. He was very helpful and always very prompt. He did a great job of setting up the appointments, providing info., and getting down the price. I'd definitely recommend him.

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Michael has been absolutely great to work with. Went well above and beyond expectations as a realator. Was great not only in helping me and my family find the perfect home but also to get our old one on the market and ready to go. If you want things done right and your expectations exceeded give Michael a try you won't be disappointed.

Josh

One word can describe Michael amazing. He was extremely helpful in finding me my first home. As a first time homebuyer he guided me through the process and was there every step of the way. He has great knowledge of the local real estate market and I would highly reccomed him to my friends and family.

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My Experience with Micheal is excellent. He is patient, knows the area he works with and others.. He was responsive to our request. We are though customer with our needs, slow to choose with a very busy schedule. With Patience we will get what we want,.

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I believe I was the 2nd person to purchase a house through him. It was in the beginning of his real estate career. It was my first time buying a house and his first time ever having to deal with the University of Rochester housing grant. He is also very patient some of my housing requests were kind of random and due to the housing grant it limited the area he could search. Worked around my schedule which is different from many others. All in all very hard working and if I ever plan to move again he knows he will be the one to help sell and buy me a new one.

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Michael was a delight to work with. he was immediately responsive, listened to my needs and found the right house for quickly. He worked well with the other party to come to a great agreement and we closed in only 5 weeks. Couldn't ask for better customer service from a nicer guy!

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Mike was excellent to work with. Found us our dream home and always on call for questions. Highly recommend his representation! Mike and his team walked us through a difficult deal, but made it happen! We are so grateful.

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I was a first time home buyer and Mike walked me through every setup of the process and answered all of my questions and concerns every step of the way. Not only would I recommend him, but I would insist that you use him. He made the process seamless and we walked away having had the best experience ever!
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